When a message goes unread
The next channel takes over
A WhatsApp-only tool: The campaign ends there
Grow repeat revenueon WhatsApp, automatically.
Broadcasts, cart recovery, COD confirmation and a shared inbox on the official WhatsApp Business API. Web push and website chat are included.
Growth plan · was ₹7,000 a month
Trusted by
Broadcasts
Cart recovery
COD confirmation
AI assistant
Shared inbox
WhatsApp
Web push
Website chat
Email
SMS
RCS
Instagram
AI voice calls
WhatsApp, web push and website chat are in the Growth plan. Email, SMS, RCS, Instagram and AI voice calls are on higher plans.
Our merchants
Brands that run on OmniEngage.
What you can hold us to
Three promises. No fine print.
Each one is a line you can point at on a bill. Here is one, worked out at our published rates.
Sender line
Your number, on the official API
You connect your own WhatsApp Business account through Meta. The number and its quality rating stay yours.
Email and SMS lines
A message that is not sent is not billed
Channels skipped because the customer already opened cost nothing, and failed sends go back to your wallet.
Per-contact line
No per-contact fees
One flat plan and a prepaid wallet. Storing five lakh contacts costs the same as storing five thousand.
Example bill
One sale campaign to 10,000 customers
Sent from your own numberMeta official API
stays yours
WhatsApp10,000 sent × ₹0.89
₹8,900
Email4,200 unopened × ₹0.05
₹2105,800 skipped
SMS2,600 still unopened × ₹0.15
₹3907,400 skipped
Per-contact fee10,000 stored × ₹0
₹0
You pay
₹9,500
All three to everyone ₹10,900₹1,400 not spent
Worked example at published rates, before GST and the free monthly email quota. How many customers open on each channel depends on your list.
Growth plan at ₹2,500 a month · No card needed
One channel or all of them
A WhatsApp-only tool stops at unread. This keeps going.
Channels
WhatsApp, email, SMS, RCS, web push, Instagram, voice and website chat
A WhatsApp-only tool: WhatsApp
Cart recovery
Push, WhatsApp and SMS, in the order you set
A WhatsApp-only tool: WhatsApp reminders
COD orders
A message, then an AI voice call if nobody replies
A WhatsApp-only tool: A confirmation message
Customer history
One timeline for every channel
A WhatsApp-only tool: Split across separate tools
Reporting
One report, with revenue by channel
A WhatsApp-only tool: One export per tool
Ready to see it on your own store?
Bring one campaign you already run. We will show you what the other channels would add to it.
Growth plan at ₹2,500 a month · No card needed
Message templates
The messages your customers actually tap.
Offers with buttons, product carousels, COD confirmations and shipping updates from your own WhatsApp number, with web push and website chat beside them.
Growth plan at ₹2,500 a month · No card needed
Connects to
Plugs into the tools you already run.
Shopify connects in one click. Checkout, shipping and CRM tools plug in by webhook, and all of it lands on one customer timeline.
Store
Orders, carts, customers and catalogue
- Shopify
Checkout
Checkout and payment events
- Razorpay
- GoKwik
- Shopflo
- Fastrr
Shipping
Shipment updates
- Shiprocket
- NimbusPost
- Shipway
- iThink Logistics
CRM and sheets
Contacts and leads
- Google Sheets
- Zoho CRM
- HubSpot
- LeadSquared
- Salesforce
One customer timeline
Growth plan at ₹2,500 a month · No card needed
Watch it run
One campaign, start to finish. Follow one customer.
Pick an example. Each person moves along your channel list only if they have not opened, so nobody gets the same offer four times.
Customer journey · Sale campaignOne way
PPriya is one of 48,000 customers on your Diwali sale list.
Mon 10:00
WhatsApp
Sending
—
Not opened in 24 hours
Tue 10:00
Email
Waiting
—
Wed 10:00
SMS
Waiting
—
Result
On the way
Spent on Priya—
Example walk-through · published per-message rates
- You set the order
- Lead with the cheapest channel or the one that converts best. Change it for each campaign.
- It stops on open
- A customer who opens is done. The channels after that are never sent and never billed.
- One report
- See how many people each channel reached and what each one earned.
Growth plan at ₹2,500 a month · No card needed
Channels
Eight channels, one customer timeline.
Every message, reply and order lands on the same contact. You pay for what you send. Pick a channel to see what it does and what it costs.
In the Growth plan
Broadcasts, catalogue, order updates and two-way chat on the official Business API.
₹0.89per marketing message · utility ₹0.14
Growth plan at ₹2,500 a month · No card needed
Pricing
One plan to start. One offer price.
Growth covers WhatsApp, web push and website chat. Messages are charged from a prepaid wallet at the rates below. Your contact count never changes the bill.
Offer price
Growth
WhatsApp-first automation for a growing store.
Regular price ₹7,000
Offer price ₹2,500a month + GST
You save ₹4,500 every month
What is included
- Web push
- Website chat
- WhatsApp Business API on your own number
- Catalogue sync with Shopify
- Journeys and chatbot builder
- Shared inbox for your team
- Web push automations
- Website chat widget
- Blue tick application support
- AI assistant at ₹5 per conversation
Email, SMS, Instagram, RCS and AI voice calls are on higher plans. Ask about them on the call.
No card needed to claim
Message rates
Charged per message sent. GST extra.
- ₹0.89 per marketing message · utility ₹0.14
- RCS
- ₹0.40 per message
- SMS
- ₹0.15 per SMS
- ₹0.05 per email · first 5,000 a month free
- Web push
- ₹0.02 per notification · first 10,000 a month free
- Instagram & Facebook
- Included on higher plans
- AI voice calls
- ₹7 per minute
- Website chat
- Included on every plan
The offer price is for payment by card, UPI or netbanking. Stores billed through Shopify pay the listed $29 a month.
Questions
Frequently asked questions.
What stores ask most before they start. Tap a question to see the answer.
OmniEngage Business account
Hi 👋 Ask us anything about OmniEngage.
How is this different from a WhatsApp-only tool?
A WhatsApp tool stops when the message is not read. OmniEngage keeps going: the same campaign can move to email, then SMS, then RCS or a voice call, and it stops the moment the customer opens one. You build it once and see one report.
Claim your offer
Make every channel pay. Starting this week.
Growth at ₹2,500 a month. Thirty minutes on a call and your store is set up, with a cost estimate for your volume.
After you send the form
- We message you on WhatsApp to agree a time
- On the call we walk through one flow for your store
- You leave with a cost estimate for your volume
Stores already on OmniEngage
Offer price · Growth
₹2,500a month₹7,000
Claim your offer
Tell us about your store and we will set it up with you.